The Joliet Police Department Records Section is staffed by 18 employees, a civilian supervisor and a support sergeant. Records Section staff is responsible for the operation of the Joliet Police Department front desk. The front desk provides a variety of services, including the taking of police reports, providing release documentation for towed vehicles and general questions.
The front desk is available to citizens 24 hours a day, 7 days a week by phone and in person. We also have a "West side" facility open Monday through Friday 8 a.m. - 4 p.m.
If you visit the Joliet Police Department most likely your first interaction is with our front desk personnel. Much of the Joliet Police Department's interaction with citizens is documented by Police Reports. These reports are generated by the officers, detectives and evidence technicians at the time of the incident, and additional information may be added later as it becomes available. Many times these written accounts become invaluable investigative tools for detectives, as well as necessary documents for defense and prosecuting attorneys if a case goes to trial. It is the responsibility of the Records Section to organize, store, and provide these documents to authorized legal entities upon request. It is usually unknown what possible importance an individual report may have at the time it is written. Therefore all police reports, whether involving a found article or the most serious crimes, are treated with the same care and accuracy by Records Section personnel.